Privacy Policy

Thank you for choosing to be part of our community at Special Sauce, Inc. (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application (“BlackFULLness” or the “App”), and other services (collectively, the “Services”).

PRIVACY NOTICE

Last Updated November 24, 2025

If you have questions or wish to exercise your privacy rights, please contact us at: Email: support@blackfullness.com.

1. Scope of this Policy?

This policy applies to personal information collected through our Services and in other interactions you have with us (for example, by email). It explains:

• What information we collect and why;
• How we use and share it;
• Your rights and choices; and
• How we protect your information.

If you do not agree with any part of this policy, please discontinue use of the Services.

2. Summary of Key Rights (Short Version)

This policy applies to personal information collected through our Services and in other interactions you have with us (for example, by email). It explains:

• You can access, correct, delete, and port your personal information.
• California residents have additional rights under the CPRA/CCPA.
• European residents have rights under the GDPR, including the right to object and the right to restrict processing.
• You can opt out of targeted advertising and marketing communications.
• To exercise these rights, contact us at support@blackfullness.com (or see the “How to Contact Us” section below).

3. Information We Collect

We collect information you provide directly to us and information collected automatically.

A. Information You Provide

Examples include:

• Account creation: name, email address, username, password.
• Profile and subscription: billing address, payment method details (tokenized by our payment processor), subscription preferences.
• Communications: messages, support requests, survey responses, testimonials (with consent).
• Content you create: any content you upload or enter while using the App (notes, saved sessions, journal entries), if applicable.

B. Information Collected Automatically

When you visit or use our Services, we automatically collect:

• Device and usage data: IP address, browser type, operating system, device identifiers, timestamps, pages and features used.
• Analytics and performance data: crash reports, diagnostics, and other technical data.
• Location information (coarse: country or city-level) only where technically available; precise location data is collected only with your consent

C. Information From Third Parties

We may receive information about you from third parties such as analytics providers, identity providers (if you sign in via Google or Apple), payment processors, and advertising partners.

4. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve the Services;
• Process payments and manage subscriptions (via our payment processors);
• Communicate with you about your account, changes, security alerts, and promotional offers (where you consent);
• Personalize content and recommendations;
• Send marketing communications (where permitted);
• Conduct research and analytics to improve the Services;
• Comply with legal obligations and protect the safety and security of our users and Services.

We rely on a mix of legal bases to process your personal information, including your consent, contract performance, legitimate business interests, and compliance with legal obligations.

5. Payments, Subscriptions and Billing

We use third-party payment processors to handle payment transactions (e.g., Stripe, Apple/Google in-app purchases, Shopify for merchandise). We do not store full credit card numbers on our servers. For subscription billing, you can manage and cancel your subscription via your account settings or via your app store provider (Apple/Google) depending on how you subscribed.

Note: Please confirm the exact payment processors used and update the vendor names in the section above.

6. Cookies & Tracking Technologies

We and our partners use cookies and similar tracking technologies (e.g., web beacons, local storage, SDKs) to operate the Services, personalize content, deliver and measure ads, and understand usage.

You can manage cookie preferences through our cookie banner (where provided) or via your browser or device settings. Some cookie-based features are required for the Services to function properly.

7. Analytics & Advertising Partners

We use analytics services to understand how people use our Services. We may also work with advertising partners who may collect information on our behalf to serve relevant ads. If you would like a current list of the analytics and advertising vendors we use, please contact support@blackfullness.com. (Example vendors commonly used: Google Analytics, Firebase Analytics, Facebook/Meta Pixel — confirm and list exactly what you use.)

8. Sharing & Disclosure

We may disclose your personal information:

• To service providers and vendors that perform services on our behalf (e.g., hosting, analytics, payment processing, messaging);
• To comply with legal obligations, respond to lawful requests and legal process;
• To protect the rights, property or safety of Special Sauce, Inc., our users, or the public;
• In connection with a corporate transaction like a merger, sale, or financing (with notice to affected users where required);
• With your consent or at your direction.

We require our vendors to protect personal information and to use it only as necessary to provide services to us.

9. International Transfers

Our Services are hosted in the United States. If you are located outside the U.S., your personal information may be transferred to, stored, and processed in the U.S. We will take appropriate steps to ensure adequate safeguards (such as standard contractual clauses or other lawful mechanisms) are in place for any international transfer required by applicable law.

10. Security

We implement administrative, technical, and physical security measures designed to protect personal information. Examples include access controls, encryption in transit (HTTPS) and at rest where appropriate, and monitoring. No system is 100% secure; if a security incident affects data, we will follow applicable breach notification requirements and inform affected users as required by law.

11. Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes. Typical retention periods:

• Account and profile data: retained while the account is active and for up to X years after account deletion for legal/audit needs (replace X with your retention term, e.g., 2 years).
• Transactional and billing records: retained for tax and accounting purposes (commonly 7 years).
• Analytics and log data: retained in an aggregated or de-identified form when feasible; raw logs retained for a limited period (commonly 90–540 days depending on need).

(Please confirm and set exact retention periods used by your systems.)

12. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@blackfullness.com and we will take steps to delete such information as required by law.

13. Your Rights & Choices

A. For All Users

• Access and correct your personal information via your account settings or by contacting us.
• Delete or restrict processing of your personal data subject to applicable exceptions.
• Opt out of marketing communications by unsubscribing or contacting us.
• Object to processing where permitted.

B. California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights including:

• Right to know the categories and specific pieces of personal information collected, disclosed, or sold;
• Right to request deletion of your personal information (with exceptions);
• Right to opt out of the sale or sharing of personal information for cross-context behavioral advertising;
• Right to non-discrimination for exercising your privacy rights.

To exercise these rights (including making a “Do Not Sell or Share My Personal Information” request), contact us at support@blackfullness.com. We will verify requests according to applicable law.

C. European Economic Area (EEA) & UK (GDPR)

If you are in the EEA or UK, you have rights including:

• Access, correction, erasure, data portability, restriction of processing, and the right to object.
• Where processing is based on consent, you have the right to withdraw consent at any time.
• To exercise any of these rights, contact us at support@blackfullness.com.

14. Data Portability & Deletion

Where technically feasible, we will export or port personal data at your request. Account deletion requests will remove your account data from active systems; some data may be retained in backups or for legal obligations, as described in the “Data Retention” section.

15. Do-Not-Track

Our Services do not currently respond to browser Do-Not-Track signals. You can manage tracking preferences via the cookie controls or with browser/device settings.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy and update the “Last updated” date. For significant changes, we will provide a more prominent notice (e.g., email notification or in-app notice).

17. How to Contact Us

If you have questions, want to exercise your rights, or need assistance, contact:

Special Sauce, Inc.

Email: support@blackfullness.com

If you are a resident of the EEA, UK, or Switzerland, you may also lodge a complaint with your local data protection authority.